Satisfaction Guarantee and Cancellation Policy
Welcome to RA Pro's Cancellation and Refund Policy. We understand that sometimes plans change, and we're here to provide clarity on how cancellations and refunds are handled for our cleaning services in Denver. Please review the following terms and conditions:
Policy Overview
Cancellation Policy:
Cancellations must be made at least 24 hours prior to the scheduled cleaning appointment.
To cancel a booking, please contact our customer support team via phone or email.
Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee.
Refund Policy:
Refunds are provided for cancellations made within the specified time frame.
Refunds will be issued through the original payment method, unless otherwise requested.
Refunds may be subject to deductions for any applicable fees or charges.
Rescheduling Policy:
Requests to reschedule cleaning appointments must also be made at least 24 hours in advance.
To reschedule an appointment, please contact our customer support team.
Rescheduling may be subject to availability and may incur additional fees.
Exceptions and Special Circumstances:
We understand that emergencies and unforeseen circumstances may arise. Please contact us as soon as possible if you need to make changes to your appointment due to extenuating circumstances.
We strive to accommodate special requests from our customers to the best of our ability. Please reach out to discuss any unique situations or requirements.
Contact Us:
If you have any questions or concerns about our Cancellation and Refund Policy, please don’t hesitate to contact us. Our customer support team is available 24/7 to assist you.
Thank you for choosing RA Pro cleaning service for your cleaning needs in Denver. We appreciate your business and look forward to serving you!
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